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OUR SERVICES

Ignite provides fast and effective product support with unconditional customer satisfaction for the complete range of Generator Sets to maintain maximum availability throughout its lifetime. Based on experience gained from hundreds of installations, after sales services, we can supply extensive spare parts and support throughout the product lifecycle.

To keep our good reputation for customer support, we always put forward the flexibility to fit your needs and finding solution with our highly skilled technical team for peak performance.

SCOPE OF OUR SERVICES

Maintenance Contracts

Ignite Power offers We offer cost effective Annual Maintenance Contracts to ensure trouble-free performance and operation of our client’s Generators and allied accessories. Identifying and effective preventive, periodic and breakdown maintenance, which guarantees that Generators of our clients are well looked after irrespective of warranty period.

 Our maintenance contract features

  • Custom Made Maintenance Programs
  • Periodical Inspections
  • Modernization (our key concern due to technological developments)
  • Periodic revision as per client’s requirement
  • Automation
  • Control Systems
  • Modifications
  • Additional Generator to existing AMC

Technical Support

Ignite Power aims to provide the suitable technical support for your problems like Placing of Generator on foundation pad as per approved layout plan, termination of all fuel piping, Earthing, Power and Control Cabling, Fuel Reservoir and Day Tanks, exhaust Tail-pipe extension, air and exhaust Ducting, wall Mounting of Control/Auto Transfer Switch/Auto Mains fail Panels and all associated installation works. Other services are as follows:

  • Advisory
  • Warranty
  • Documentation
  • On Call Support
  • Installation & Commissioning
  • Turn key solutions
  • Project feasibility
  • 24/7 Technical Support
  • Over three hundred support staff

Training

Ignite Power can offer flexible training schedules to meet the needs of the customers. Full training of client’s staff (D.G set operator) for proper operation, D.G set component identification, Starting and stopping procedures with minor troubleshooting and identifying issues through modules.

Training services are summarized below:

  • On-site Operator Training
  • Training Tailored to Customer Requirements
  • Seminars in Professional Associations

Spare Parts

Ignite Power offers genuine spare parts for all types of Gensets. There is a wide range of stock, when needed, for a replacement in case of a failure to ensure availability and operational continuity of the generator sets. Spare parts services are summarized below:

  • Genuine Parts Supply
  • Preventive Maintenance Kits
  • Nationwide Support